Terms & Conditions for The Food Heroes Limited
Last Updated: 08/11/2024
Welcome to the website of The Food Heroes Limited. By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully, as they affect your legal rights. If you do not agree to these Terms, please do not use our website or services.
1. Company Information
The Food Heroes Limited
Platts Close,
Pinchbeck,
Spalding,
Lincolnshire,
PE11 3FY
Phone: 01775 513900
Email: hello@thefoodheroes.com
2. Acceptance of Terms
By using our website or services, you agree to comply with these Terms, as well as any applicable laws and regulations.
3. Changes to Terms
We may update these Terms from time to time. The updated Terms will be posted on our website with a revised “Last Updated” date. Continued use of our website following such changes indicates your acceptance of the new Terms.
4. Website Use
You agree to use our website only for lawful purposes. You may not:
Violate any applicable laws or regulations.
Use the website for any fraudulent purposes.
Attempt to gain unauthorized access to our systems or networks.
Transmit viruses or other harmful code.
Collect or harvest any personal information from other users.
5. Product Information
We make every effort to ensure that the product information displayed on our website is accurate. However, we do not guarantee that all information, including descriptions, images, and pricing, is free from errors. If you encounter an issue, please contact us, and we will work to resolve it promptly.
6. Orders and Payments
All prices are listed in British Pounds (GBP) and include any applicable taxes. Prices are subject to change without notice.
When you place an order on our website, you agree that your order constitutes an offer to buy. We reserve the right to accept or decline any order. If we cannot fulfill an order for any reason, we will notify you and refund any payment received.
We accept a range of payment methods through secure third-party payment processors. By providing your payment information, you agree that we may charge you for the selected products and any applicable fees.
7. Shipping and Delivery
We ship to various regions, and shipping fees and times may vary depending on your location. Delivery estimates are approximate and may be affected by factors beyond our control. We are not responsible for delays in delivery caused by third parties or events outside our control.
8. Returns and Refunds
If you are unsatisfied with your purchase, you may be eligible for a return or refund as per our Returns Policy. To initiate a return or refund, please contact us at hello@thefoodheroes.com. Refunds will be processed to the original payment method.
9. Intellectual Property Rights
All content, trademarks, logos, images, and other intellectual property displayed on our website are the property of The Food Heroes Limited or our licensors. You may not reproduce, distribute, or use any part of our website’s content without our express written permission.
10. Limitation of Liability
To the fullest extent permitted by law, The Food Heroes Limited will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business, arising out of or in connection with your use of our website or products. Our liability will be limited to the extent permitted by law.
11. Indemnification
You agree to indemnify and hold The Food Heroes Limited, its directors, employees, and agents harmless from any claims, damages, losses, or expenses, including reasonable legal fees, arising out of your use of our website, your violation of these Terms, or your infringement of any third-party rights.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of third-party websites. Accessing these links is at your own risk.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree that any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
If you have any questions about these Terms, please contact us at:
The Food Heroes Limited
Platts Close,
Pinchbeck,
Spalding,
Lincolnshire,
PE11 3FY
Phone: 01775 513900
Email: hello@thefoodheroes.com
